About Us

We help you stay connected to the world

Ucom is the fastest fixed and mobile services provider in Armenia. The company is the absolute leader of the local IPTV and fixed internet market, as well as occupies the key position on the Armenian mobile internet market.

About Us

Our network

Thanks to its upgraded 4G+ and own fiber-optic (FO) networks corresponding to the best international standards, Ucom is providing a convergent package of fixed and mobile services to over 700K customers.

4G

About Us

Innovation is in our DNA

By always introducing innovative solutions, Ucom has made accessible not only mobile TV through its MediaRoom app, but also uPay virtual wallet, 2 numbers in 1 SIM card to be used in Armenia and Russia, uCloud solutions, uKid smart watch and many more.

About Us

Find the latest tech news with us

One can always find the latest models of smartphones of the most famous brands at the service centers of Ucom. Moreover, Ucom provides an exclusive opportunity to acquire those smartphones at special conditions.

2009

We introduced the “Fiber to the Home” solution, providing high-quality IPTV, ultra-fast Internet, and digital telephony.

2010

We secured a stable position in the fixed Internet market and became Armenia’s largest wholesale operator thanks to our own fiber-optic route connecting Armenia to Georgia.

2011

We began supplying transit Internet to the Middle East, which highlights the strategic importance of Armenia's telecommunications sector in the region.

2013

We have received a license to provide mobile communication services from the Public Services Regulatory Commission of the Republic of Armenia (PSRC).

2015

We acquired 100% ownership of Orange Armenia, thereby entering the Armenian mobile communications market. Orange Armenia, previously owned by the French Orange Group (formerly France Telecom), has been providing mobile services in Armenia since 2009, operating as the third mobile operator after ArmenTel and VivaCell-MTS.

2016

We launched Armenia’s fastest 4G+ network nationwide, meeting top international standards. We also enhanced our converged service offering with the “4-in-1” package, combining IPTV, fixed and mobile telephony, and Internet.

2016-2017

As a part of our corporate social responsibility efforts, we actively contributed to the development of the ICT sector by implementing several programs, especially at the intersection of education and technology. Thanks to Ucom’s support, modern computer and engineering labs were established in schools across Armenia, providing students with new opportunities.

2017

We received the “Fastest Mobile Internet in Armenia” award from Speedtest by Ookla.

2018

We focused on expanding HD-quality TV content and launched the innovative uKid and uFleet projects, while continuing CSR programs related to engineering education.

2019

We introduced the uCloud portal and the uDoctor app. We issued USD- and AMD-denominated bonds with annual interest rates of 7.5% and 11%, listed on the AMX stock exchange. We became the first in the region to launch eSIM technology and served as the technical sponsor of WCIT 2019.

2020

During the COVID-19 pandemic we ensured uninterrupted access to remote learning for our subscribers by waiving Internet fees for numerous educational websites. During this time - and throughout the 44-day war - we took full responsibility for ensuring communication services, providing reliable and accessible connectivity to the population of Artsakh, even under the most difficult circumstances.

2021

We tested a 1 Gbps network and also partnered with the National Olympic Committee of Armenia. We successfully ensured the implementation of all technical processes related to the parliamentary elections. We received the "Fastest Fixed Network in Armenia 2021" award from Ookla and launched the Unity converged offer, which combines mobile and fixed services on a single platform.

2022

We opened our call center in Vanadzor, provided subscribers with the latest Wi-Fi 6 devices, supported numerous sports, educational, and tech events as a technical partner, and received Ookla’s “Fastest Fixed Network in Armenia 2022” and “Fastest Mobile Network in Armenia 2022” awards.

2023

We defined a new strategy, under which we launched active efforts to expand, modernize, and upgrade both fixed and mobile networks. We obtained ISO 9001 certification for our management system and ISO/IEC 27001 certification for information security compliance.

2024

We led a major breakthrough in Armenia’s digital future by launching the country’s largest 5G network. Within just a year, it reached 28 regional cities, delivering next-generation connectivity. We continued to upgrade and expand our 4G+ and fixed networks. As part of our corporate social responsibility efforts, we partnered with the Sunchild NGO to install solar panels on public buildings in border communities. Additionally, we launched a new incubation program for green tech startups in collaboration with Impact Hub.

2025

We introduced Uplay — a modern, innovative TV and media platform that allows users to enjoy their favorite movies, series, and shows in top quality.

 

Our mission

We connect people everywhere by developing innovative and high-end telecom solutions for our customers. Being a leader in innovation and technology, we change our society and environment and become a trusted partner for our customers.

We believe that inspired by the best national traditions, Ucom brings revolutionary solutions to the Armenian market and changes everyone’s life.

Our vision

We aim to become the national telecom carrier of choice in the Armenian telecom market and be recognized as a leader in technology and innovation solutions:

  • by building and implementing the network of the future already today,
  • by offering attractive digital services to our customers,
  • by ensuring customer satisfaction through uninterrupted provision of services,
  • by being open to all new and revolutionary solutions.

Through effective regional partnerships, we expect to make Armenia a regional communications hub.

Our values

We are innovative and dynamic

Մենք նորարար ենք և դինամիկ
  • by changing customers’ lives at home and in the workplace
  • by being innovative and a technology leader in Armenia

We are caring and responsible

Մենք հոգատար ենք և պատասխանատու
  • by responding rapidly to customer needs
  • by communicating in an open, honest and regular manner

We believe in teamwork

Մենք հավատում ենք թիմային աշխատանքին
  • by being open and effective
  • by sharing our ideas, success and development experience

We are customer-oriented

Մենք բաժանորդամետ ենք
  • by providing high-quality services
  • by exceeding customer expectations

We are innovative and dynamic

Մենք նորարար ենք և դինամիկ
  • by changing customers’ lives at home and in the workplace
  • by being innovative and a technology leader in Armenia

We are caring and responsible

Մենք հոգատար ենք և պատասխանատու
  • by responding rapidly to customer needs
  • by communicating in an open, honest and regular manner

We believe in teamwork

Մենք հավատում ենք թիմային աշխատանքին
  • by being open and effective
  • by sharing our ideas, success and development experience

We are customer-oriented

Մենք բաժանորդամետ ենք
  • by providing high-quality services
  • by exceeding customer expectations
 

Our strategy

Acting in a highly competitive and fast-paced market, where traditional voice and SMS services experience sharp decline, we have revisited our business priorities and approaches.

Our strategy

Already today, we launch and support such services, which aim to meet the new expectations of our most demanding customers.

Our strategy

By giving importance to the active involvement of our customers in this matter, we closely cooperate with them, in order to find out the requirements of the next generation for products/services or consumer models.

Our strategy

As part of our culture, we always contribute to the education of the future field specialists, as well as the start-ups introducing innovative ideas. We aim to create such a platform, where those specialists will have large opportunities to implement their innovative projects, by working and teaching in an environment of mutal cooperation.

Welcome to Ucom live chat!

Enter your information and choose the conversation topic to see how we can help You.